You know that book Marley and Me about the guy and his lovable lug of a Golden Retreiver who teaches him all kinds of life lessons?  Well, this is the story of GE and Me…a story about a gal and her unlovable piece of crap Monogram refrigerator and the life lessons she learned dealing with GE customer service.  Attached is the customer service letter I sent in January.  Yes, my fridge is now fixed. .  Now, I’m waiting for a service repairmen to come for the THIRD time to fix my automatic ice maker.  Don’t get me started… I need a tepid Diet Coke right now. 

Charla’s GE Letter